Every order is lovingly prepared and shipped from our Stellari studio in Malta.

We aim to process and dispatch all orders placed Monday through Friday within 3 business days. That said, certain items—especially our wigs—require a little more time and care.

Wig Orders:

Wigs are made and styled by hand to ensure you receive a piece that’s as beautiful as it is wearable. Please allow up to 7 working days for dispatch, especially during busy periods.

Other Products:

Brushes, accessories, and glues are typically processed and shipped within 3 working days unless stated otherwise. Any exceptions or extended processing times will be clearly mentioned on the product or cart page.

Need to make a change?

If you need to update or cancel your order, contact us at support@stellarihair.com within 12 hours of placing it. We’ll do our best to accommodate any changes before your order is packed and shipped.

If you have any questions about timelines, tracking, or anything in between, our team is here to help.

MALTA

Standard Delivery (1-3 Business Days) - $6

Free - Spend Over $50

Malta, Gozo

EUROPE

Standard Delivery (4-10 Business Days) - $10

Free - Spend Over $100

Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Falkland Islands, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom

NORTH AMERICA

Standard Delivery (10-16 Business Days) - $15

Free - Spend Over $150

Canada, Mexico, St. Pierre & Miquelon, United States

SOUTH AMERICA

Standard Delivery (10-16 Business Days) - $20

Free - Spend Over $200

Anguilla, Antigua & Barbuda, Argentina, Aruba, Ascension Island, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, French Southern Territories, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, South Georgia & South Sandwich Islands, St. Vincent & Grenadines, Suriname, Trinidad & Tobago, Tristan da Cunha, Turks & Caicos Islands, U.S. Outlying Islands, Uruguay, Venezuela, British Virgin Islands

AFRICA

Standard Delivery (10-16 Business Days) - $15

Free - Spend Over $150

Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Cameroon, Réunion, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe

MIDDLE EAST

Standard Delivery (10-16 Business Days) - $20

Free - Spend Over $150

Afghanistan, Armenia, Azerbaijan, Bahrain, Georgia, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Oman, Pakistan, Palestinian Territories, Qatar, Saudi Arabia, Tajikistan, Türkiye, Turkmenistan, United Arab Emirates, Uzbekistan, Yemen

ASIA

Standard Delivery (10-16 Business Days) - $20

Free - Spend Over $200

Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia, Japan, Laos, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Philippines, Russia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Timor-Leste, Vietnam

AUSTRALIA

Standard Delivery (16-20 Business Days) - $20

Free - Spend Over $200

Australia

OCEANIA

Standard Delivery (16-20 Business Days) - $30

Free - Spend Over $200

British Indian Ocean Territory, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Sint Maarten, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & FutunaShow less

EUROPE

For all orders placed within the EU, prices shown onsite include the local VAT rate.

Orders will be delivered duty paid (DDP) and there will be no customs fees for you to pay.

REST OF THE WORLD (INTERNATIONAL)

If you’re ordering from outside the EU, your package may be subject to local customs duties or import taxes. These charges are not included at checkout and must be paid before delivery can take place.

Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.

Please note that Stellari By Stella Cini is unable to advise on the amount that this may be and cannot accept responsibility for these costs.

Should you need any further assistance regarding Taxes & Duties, please contact our Customer Service Team.

We hope you love your Stellari purchase, but if something isn’t quite right, we’re here to help. You may return your item within 30 days of receiving it, provided it meets the following conditions:

• Items must be returned in a saleable condition — unopened, with original packaging and hygiene seals intact.
  
• We’re unable to offer a refund, exchange, or replacement for items that have been worn, damaged, or purchased on sale.
  
• Customers are responsible for return shipping fees and any customs charges incurred.
  
• Refunds will be issued to the original payment method once the item has been received and inspected.
  
• To avoid damage during transit, please package your item carefully. Stellari is not responsible for returns that are damaged or lost on their way back to us.
• Please note: Shipping fees for all orders are non-refundable
• Custom orders and personalised purchases are not eligible for return or exchange
  

How to Return

• Contact us at support@stellarihair.com with your order number and reason for return. We’ll guide you through the next steps.
  
• If your item arrives broken or defective, please reach out to us at support@stellarihair.com with your order details, and we’ll sort out a refund or replacement for you.